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visionx:faq [2021/06/01 20:32] admin |
visionx:faq [2021/06/30 10:45] admin |
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| ==== How do you handle support? ==== | ==== How do you handle support? ==== | ||
| The support is by email or our ticketing system, depending on your SLA. The standard support is by email (Mo-Fr, 9:00AM-5:00PM CET, Vienna - Austria) | The support is by email or our ticketing system, depending on your SLA. The standard support is by email (Mo-Fr, 9:00AM-5:00PM CET, Vienna - Austria) | ||
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| - | ==== Which database & which platform are you using? ==== | ||
| - | VisionX supports all major database vendors: Oracle, Postgres, MySql/MariaDB, MS Sql, DB2, Hana. We're using Java and support all Java application servers like: Tomcat, Wildfly, Glassfish, etc. You can deploy the created application with VisionX or manually, to the cloud, on premise, or as client/server desktop application. | ||
| ==== Is VisionX on premise or a cloud service? ==== | ==== Is VisionX on premise or a cloud service? ==== | ||
| We offer both, but VisionX always runs on your local workstation. | We offer both, but VisionX always runs on your local workstation. | ||
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| - | ==== What are the requirements for deployed applications? ==== | ||
| - | A VM/Server with Java 8, a Java application server and one of the supported databases, e.g. CentOS VM, OpenJDK 8, Apache Tomcat, Postgres. | ||
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| - | ==== Can we integrate with Active Directory? ==== | ||
| - | Yes, that's possible with Microsoft AD, but it is not included. | ||
| ==== Do you provide training? ==== | ==== Do you provide training? ==== | ||
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| ==== Do you offer one time licenses or annual subscription? ==== | ==== Do you offer one time licenses or annual subscription? ==== | ||
| We offer both. | We offer both. | ||
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| - | ==== Which Vaadin UI version is included? ==== | ||
| - | We use the latest [[https://sourceforge.net/projects/jvx/files/vaadin%20UI/|Vaadin UI]] based on Vaadin 8.1.6. The system requirements for Vaadin 8.1.6 can be found [[https://vaadin.com/download/release/8.1/8.1.6/release-notes.html#supportedversions|here]]. | ||
| ==== Trial license is valid but VisionX shows Trial period expired ==== | ==== Trial license is valid but VisionX shows Trial period expired ==== | ||