Differences

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--- visionx:faq [2021/03/05 21:35]
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+++ visionx:faq [2021/06/30 10:45]
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 ==== How do you handle support? ====
 The support is by email or our ticketing system, depending on your SLA. The standard support is by email (Mo-Fr, 9:00AM-5:00PM CET, Vienna - Austria)
-==== Which database & which platform are you using? ====
-VisionX supports all major database vendors: Oracle, Postgres, MySql/MariaDB, MS Sql, DB2, Hana. We're using Java and support all Java application servers like: Tomcat, Wildfly, Glassfish, etc. You can deploy the created application with VisionX or manually, to the cloud, on premise, or as client/server desktop application.
 ==== Is VisionX on premise or a cloud service? ====
 We offer both, but VisionX always runs on your local workstation.
-==== What are the requirements for deployed applications? ====
-A VM/Server with Java 8, a Java application server and one of the supported databases, e.g. CentOS VM, OpenJDK 8, Apache Tomcat, Postgres.
-==== Can we integrate with Active Directory? ====
-Yes, that's possible with Microsoft AD, but it is not included.
 ==== Do you provide training? ====
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 ==== Do you offer one time licenses or annual subscription? ====
 We offer both.
-==== Which Vaadin UI version is included? ====
-We use the latest [[https://sourceforge.net/projects/jvx/files/vaadin%20UI/|Vaadin UI]] based on Vaadin 8.1.6. The system requirements for Vaadin 8.1.6 can be found [[https://vaadin.com/download/release/8.1/8.1.6/release-notes.html#supportedversions|here]].
 ==== Trial license is valid but VisionX shows Trial period expired ====
 The problem might be that you are behind a proxy and VisionX isn't able to establish an Internet connection.
-If you're behind a proxy, simply configure your proxy in the license wizard at the end or, if you forgot to configure your proxy, uninstall and install VisionX trial again. If you have technical skills, it's also possible to change the config.xml in: <install_folder>/rad/server manually. There's already a dummy proxy configuration:
+If you're behind a proxy, simply configure your proxy in the license wizard at the end or, if you forgot to configure your proxy, uninstall and install VisionX trial again. It's also possible to configure the proxy via **About...** dialog. The dialog can be opened in Help tab of VisionX login screen. The **Change license** button can be found in the lower left corner. This button allows setting the proxy server as well.
+If you have technical skills, it's also possible to change the config.xml in: <install_folder>/rad/server manually. There's already a dummy proxy configuration:
 <file xml>
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 The default username and password is **admin**.
+==== Where do I find the version number of VisionX ====
+The version number is shown in Splash screen of VisionX. It's also shown in About dialog. To open the About dialog navigate to the **Main** menu and press **About...**. The license tab will show you the exact VisionX version number!
+==== Firewall setup ====
+VisionX requires http (port 80) and https (port 443) to cloud.sibvisions.com for e.g. solution store, cloud management and other features.