Differences

This shows you the differences between two versions of the page.

--- visionx:faq [2021/03/05 21:38]
admin
+++ visionx:faq [2022/07/04 22:19] (current)
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@@ Line 1: / Line 1: @@
 ~~NOTRANS~~
-~~Title: FAQ ~~
+~~Title: General FAQ ~~
 ==== What kind of applications can we create with VisionX? ====
@@ Line 9: / Line 9: @@
 ==== How much are the costs for 100 concurrent users? ====
-We don't charge for the users, we charge per developer. If you own two developer licenses, it makes no differences if you have one, 20, 100 or 500 users.
+We don't charge for the users, we charge per developer. If you own two developer licenses, it makes no differences if you have one, 20, 100 or 500+ users.
 ==== Where do you store the applications? Do you offer cloud storage? ====
@@ Line 17: / Line 17: @@
 ==== How do you handle support? ====
 The support is by email or our ticketing system, depending on your SLA. The standard support is by email (Mo-Fr, 9:00AM-5:00PM CET, Vienna - Austria)
-==== Which database & which platform are you using? ====
-VisionX supports all major database vendors: Oracle, Postgres, MySql/MariaDB, MS Sql, DB2, Hana. We're using Java and support all Java application servers like: Tomcat, Wildfly, Glassfish, etc. You can deploy the created application with VisionX or manually, to the cloud, on premise, or as client/server desktop application.
 ==== Is VisionX on premise or a cloud service? ====
 We offer both, but VisionX always runs on your local workstation.
-==== What are the requirements for deployed applications? ====
-A VM/Server with Java 8, a Java application server and one of the supported databases, e.g. CentOS VM, OpenJDK 8, Apache Tomcat, Postgres.
-==== Can we integrate with Active Directory? ====
-Yes, that's possible with Microsoft AD, but it is not included.
 ==== Do you provide training? ====
@@ Line 35: / Line 26: @@
 ==== Do you offer one time licenses or annual subscription? ====
 We offer both.
-==== Which Vaadin UI version is included? ====
-We use the latest [[https://sourceforge.net/projects/jvx/files/vaadin%20UI/|Vaadin UI]] based on Vaadin 8.1.6. The system requirements for Vaadin 8.1.6 can be found [[https://vaadin.com/download/release/8.1/8.1.6/release-notes.html#supportedversions|here]].
 ==== Trial license is valid but VisionX shows Trial period expired ====
@@ Line 84: / Line 72: @@
 ==== Can we test the Oracle Forms migration add-on? ====
-No, we don't offer a trial version of the Forms migration add-on. We'll show you the ass-on in a live demo if you are interested.
+No, we don't offer a trial version of the Forms migration add-on. We'll show you the add-on in a live demo if you are interested.
 ==== Can we test the Workflow Engine add-on? ====
@@ Line 96: / Line 84: @@
 The default username and password is **admin**.
+==== Where do I find the version number of VisionX ====
+The version number is shown in Splash screen of VisionX. It's also shown in About dialog. To open the About dialog navigate to the **Main** menu and press **About...**. The license tab will show you the exact VisionX version number!
+==== Wrong font scaling / Fonts too large ====
+The font scaling is not always correct if you're using a 4K screen. Some fonts may be too large. To see correct font sizes, simply right click on visionx.exe or runtime/bin/java.exe (runtime/bin/javaw.exe) and change compatibility settings.
+{{:visionx:fontscaling.jpg?nolink&400|}}
+Sometimes, it also helps if you add:
+<code>
+-Dsun.java2d.uiScale=1
+</code>
+in your visionx.bat file or [[visionx:faq_tech#additional_jvm_start_parameters|visionx.l4j.ini]].
+==== Installation not possible with trial ====
+Sometimes it happens that you get an error in installation wizard, something like this message appears:
+<code>
+Execution failed (deployment.xml, war, 288, 163)
+jarsigner returned: 1
+</code>
+This error might be a connectivity problem or at least no internet connection. To avoid this problem, disable the default Keystore:
+{{:visionx:keystore.png?nolink|}}
+But you should know that there's a limitation with a war file installation. The application won't work because it was created with a trial version.
+==== Default username and password ====
+The default username and password is **admin**.
+The user authentication is usually done automatically. If you change the admin password, you have to do it manually.
+The user authentication is only relevant if you have applications for different domains (configured with email address). If you don't have different domains, it makes no difference which user you use.