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visionx:faq [2020/02/18 08:50]
admin
visionx:faq [2022/07/04 22:19] (current)
admin
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 ~~NOTRANS~~ ~~NOTRANS~~
-~~Title: FAQ ~~+~~Title: ​General ​FAQ ~~
  
 ==== What kind of applications can we create with VisionX? ==== ==== What kind of applications can we create with VisionX? ====
-You can create ​WebDesktop or (native) mobile applications. ​+You can create ​web, (native) mobile, or desktop ​applications. ​
  
-==== How much are the costs for developer licenses? ====+==== How much are the costs for two developer licenses? ====
 That depends on the options/​features you are using. Please contact our [[office@sibvisions.com|sales]] to get a detailed offer. That depends on the options/​features you are using. Please contact our [[office@sibvisions.com|sales]] to get a detailed offer.
  
 ==== How much are the costs for 100 concurrent users? ==== ==== How much are the costs for 100 concurrent users? ====
-We don't charge for the users, we charge per developer. If you own developer licenses, it makes no differences if you have 1, 20, 100 or 500 users.+We don't charge for the users, we charge per developer. If you own two developer licenses, it makes no differences if you have one, 20, 100 or 500users.
  
 ==== Where do you store the applications?​ Do you offer cloud storage? ==== ==== Where do you store the applications?​ Do you offer cloud storage? ====
-We have no cloud server included. You can choose any cloud service provider, e.g. Azure, Amazon, ​...  +We have no cloud server included. You can choose any cloud service provider, e.g. Azure, Amazon, ​etc.  
-The application itself is stored on your local hard drive and you can deploy to any Java application server, e.g. Tomcat, Wildfly, ​...+The application itself is stored on your local hard drive and you can deploy to any Java application server, e.g. Tomcat, Wildfly, ​etc.
  
 ==== How do you handle support? ==== ==== How do you handle support? ====
-The support is by E-Mail ​or our Ticketing ​system, ​depends ​on your SLA. The standard support is by E-Mail ​(Mo-Fr, 9 to 5 CET, Vienna - Austria) +The support is by email or our ticketing ​system, ​depending ​on your SLA. The standard support is by email (Mo-Fr, 9:00AM-5:00PM CET, Vienna - Austria)
- +
-==== Which database & which Platform are you using? ==== +
-VisionX supports all major database vendors: Oracle, Postgres, MySql/​MariaDB,​ MS Sql, DB2, Hana. We're using Java and support all Java application servers like: Tomcat, Wildfly, Glassfish, ... You can deploy the created application,​ with VisionX or manually, to the cloud, on premise or as client/​server desktop application.+
  
 ==== Is VisionX on premise or a cloud service? ==== ==== Is VisionX on premise or a cloud service? ====
 We offer both, but VisionX always runs on your local workstation. We offer both, but VisionX always runs on your local workstation.
- 
-==== What are the requirements for deployed applications?​ ==== 
-A VM/Server with Java 8, a Java application server and one of the supported databases, e.g. CentOS VM, OpenJDK 8, Apache Tomcat, Postgres 
- 
-==== Can we integrate with Active Directory? ==== 
-Yes, that's possible with Microsoft AD, but it's not included. 
  
 ==== Do you provide training? ==== ==== Do you provide training? ====
-Yes, we do. We have a day VisionX basic training and a day VisionX advanced training. We can also do an individual training or consulting for you.+Yes, we do. We have a two-day VisionX basic training and a two-day VisionX advanced training. We can also do an individual training or consulting for you.
  
 ==== Do you offer one time licenses or annual subscription?​ ==== ==== Do you offer one time licenses or annual subscription?​ ====
 We offer both. We offer both.
- 
-==== Which Vaadin UI version is included? ==== 
-We use the latest [[https://​sourceforge.net/​projects/​jvx/​files/​vaadin%20UI/​|Vaadin UI]] based on Vaadin 8.1.6. The system requirements for Vaadin 8.1.6 can be found [[https://​vaadin.com/​download/​release/​8.1/​8.1.6/​release-notes.html#​supportedversions|here]]. 
  
 ==== Trial license is valid but VisionX shows Trial period expired ==== ==== Trial license is valid but VisionX shows Trial period expired ====
 The problem might be that you are behind a proxy and VisionX isn't able to establish an Internet connection. The problem might be that you are behind a proxy and VisionX isn't able to establish an Internet connection.
  
-If you're behind a proxy, simply configure your proxy in the license wizard at the end or if you forgot to configure your proxy, uninstall and install VisionX trial again. If you have technical skills, it's also possible to change the config.xml in: <​install_folder>/​rad/​server manually:+If you're behind a proxy, simply configure your proxy in the license wizard at the end orif you forgot to configure your proxy, uninstall and install VisionX trial again. ​It's also possible to configure the proxy via **About...** dialog. The dialog can be opened in Help tab of VisionX login screen. The **Change license** button can be found in the lower left corner. This button allows setting the proxy server as well. 
 + 
 +If you have technical skills, it's also possible to change the config.xml in: <​install_folder>/​rad/​server manually. There'​s already a dummy proxy configuration:
  
 <file xml> <file xml>
Line 55: Line 45:
 </​http>​ </​http>​
 </​file> ​ </​file> ​
 +
 +Change it to your needs:
 +
 +<file xml>
 +<!-- http proxy settings -->
 +<​http>​
 +  <proxy enabled="​true">​
 +    <​host>​192.168.x.x</​host>​
 +    <​port>​3128</​port>​
 +    <​username>​optional</​username>​
 +    <​password>​optional</​username>​
 +  </​proxy>​
 +</​http>​
 +</​file> ​
 +
 +It's important to change the enabled property to "​true"​. The host can be configured with hostname or IP address. The username and password are optional.
  
 ==== How long is the trial period? ==== ==== How long is the trial period? ====
Line 60: Line 66:
  
 ==== Is there a free version of VisionX? ==== ==== Is there a free version of VisionX? ====
-No, we don't offer a free version of VisionX. It's possible to try for free but after the trial periodwe'll charge for VisionX.+No, we don't offer a free version of VisionX. It's possible to try for freebut after the trial period we'll charge for VisionX. 
 + 
 +==== Is there an open-source version of VisionX? ==== 
 +No, VisionX is not open source. It's a commercial tool, based on open-source frameworks. All created applications only use open-source frameworks, but VisionX source code is not available. 
 + 
 +==== Can we test the Oracle Forms migration add-on? ==== 
 +No, we don't offer a trial version of the Forms migration add-on. We'll show you the add-on in a live demo if you are interested. 
 + 
 +==== Can we test the Workflow Engine add-on? ==== 
 +No, we don't offer a trial version of the Workflow Engine add-on. We'll show you the add-on in a live demo if you are interested. 
 + 
 +==== Are there trial limitations?​ ==== 
 +The trial version is a full-blown VisionX enterprise. All features are enabled during the trial period, except it is not possible/​allowed to deploy applications created with the trial version or to use such applications in production environments. The applications can be opened with IDEs like Eclipse, but the deployment won't work. 
 + 
 +==== Change license without re-install? ==== 
 +It's possible to change the used license directly in VisionX, without re-installation. Simply logout (**Main** menu -> Logout) of VisionX. Navigate to the Help tab, on the main screen. Open the **About...** dialog and press the button **Change license**. The button can be found in the lower left corner of the dialog. Enter your license information and login in again.  
 + 
 +The default username and password is **admin**. 
 + 
 +==== Where do I find the version number of VisionX ==== 
 + 
 +The version number is shown in Splash screen of VisionX. It's also shown in About dialog. To open the About dialog navigate to the **Main** menu and press **About...**. The license tab will show you the exact VisionX version number! 
 + 
 +==== Wrong font scaling / Fonts too large ==== 
 + 
 +The font scaling is not always correct if you're using a 4K screen. Some fonts may be too large. To see correct font sizes, simply right click on visionx.exe or runtime/​bin/​java.exe (runtime/​bin/​javaw.exe) and change compatibility settings. 
 + 
 +{{:​visionx:​fontscaling.jpg?​nolink&​400|}} 
 + 
 +Sometimes, it also helps if you add: 
 + 
 +<​code>​ 
 +-Dsun.java2d.uiScale=1 
 +</​code>​ 
 +in your visionx.bat file or [[visionx:​faq_tech#​additional_jvm_start_parameters|visionx.l4j.ini]]. 
 + 
 +==== Installation not possible with trial ==== 
 + 
 +Sometimes it happens that you get an error in installation wizard, something like this message appears: 
 + 
 +<​code>​ 
 +Execution failed (deployment.xml,​ war, 288, 163)  
 +jarsigner returned: 1 
 +</​code>​ 
 + 
 +This error might be a connectivity problem or at least no internet connection. To avoid this problem, disable the default Keystore: 
 + 
 +{{:​visionx:​keystore.png?​nolink|}}
  
-==== Is there an Open Source version of VisionX? ==== +But you should know that there'​s a limitation with a war file installationThe application won't work because it was created ​with a trial version.
-No, VisionX is not Open Source. It's a commercial tool, based on Open Source FrameworksAll created ​applications only use Open Source Frameworks but VisionX Source Code is not available.+
  
-==== Can we test the Oracle Forms migration AddOn? ​==== +==== Default username and password ​====
-No, we don't offer a trial version of the Forms migration AddOn. We'll show you the AddOn in a Live Demo if you are interested.+
  
-==== Can we test the Workflow Engine AddOn? ==== +The default username and password is **admin**.
-No, we don't offer a trial version of the Workflow Engine AddOn. We'll show you the AddOn in a Live Demo if you are interested.+
  
-==== Trial limitations?​ ==== +The user authentication ​is usually done automaticallyIf you change ​the admin passwordyou have to do it manually.
-The trial version ​is a full blown VisionX EnterpriseAll features are enabled during ​the trial period. It's not possible/​allowed to deploy applicationscreated with the trial version, or to use such applications in production environments. The applications can be opened with IDEs like Eclipse but the deployment won't work.+
  
 +The user authentication is only relevant if you have applications for different domains (configured with email address). If you don't have different domains, it makes no difference which user you use.
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